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Appointments: Groupon Policy

Groupon Appointment Scheduling Policy:

Special offers/promotions that are redeemable towards the specific service(s) only at Platinum Salon & Spa. By purchasing a Groupon constitutes acceptance of these terms of use conditions and restrictions printed on the Groupon offer.  

THE FOLLOWING APPLY TO ALL GROUPONS:

  • Limited to One Groupon visit per person per day- Groupon value must be redeemed entirety within one visit; unfortunately, no cash back. Groupon value does not include gratuities.
  • Groupon promotional value is redeemable only toward Groupon service(s) purchased, valid with select technicians. Service substitutions are not accepted.
  • Groupon promotional value expires 90 days from original purchase date. However, the amount paid never expires and can be applied towards the present price of the service selected.
  • Gratuities are not included in the value of the Groupon.
  • Groupon’s may not be combined with any other offer or promotion
  • NO-SHOW Appointments:  Your Groupon will be subject to our 24hr cancellation fee policy.  In order to receive your Groupon service after the event of a no-show, you will lose the promotional value and be responsible for paying the balance to reach the full value of the same select Groupon service.
  • Confirmed Groupon appointments:  Can be rescheduled or cancelled one time, as long as it is more than 24 hours prior to the confirmed appointment. 
  • Rescheduling or Canceling: Limited to one time with no penalty or fees as long as this was completed more than 24 hours before the original appointment. If not, you will lose the promotional value and be responsible for paying the balance to reach the full value of the same select Groupon service.
  • Rescheduling or canceling your Groupon service less than 24 hours prior to your confirmed appointment time, your Groupon will be subject to our 24hr cancellation fee policy.  If you would still like to receive your service, you will lose the promotional value and be responsible for paying the balance to reach the full value of the same select Groupon service.
  • The amount paid for your Groupon will never expire and can be applied after the expiration date towards the full value of the same select Groupon service(s) with select technicians, on select days. The Groupon amount cannot be applied to substitutions of services for any reason.
  • Unauthorized use, reproduction, or modifications of any Groupon offer is prohibited.
Contact us at 630.893.2100 to schedule an appointment or if you have any additional questions

Platinum Special Offers

Sign up to our special offers towards services & take home products

Our Location

Salon & Spa Hours

Monday:

10:00 AM-9:00 PM

Tuesday:

10:00 AM-9:00 PM

Wednesday:

10:00 AM-9:00 PM

Thursday:

10:00 AM-9:00 PM

Friday:

10:00 AM-9:00 PM

Saturday:

8:00 AM-5:00 PM

Sunday:

Closed