To Cancel an appointment you must call the facility direct at (630) 893-2100
Step 1: Enter your individual User ID #
Step 2: Enter your unique password (in UPPERCASE)
(if you do not have your individual user id # or password please call our facility to receive one @ (630) 893-2100)
Step 3: After Entering your information Click "Submit"
Step 4: Click the "Services" Tab (Top Right Side)
Step 5: Select your desired service from the list
Step 6: Select your desired Technician (if not select "no preference")
Step 7: Click "Search for Appointment" (This provides a recap of your search)
Step 8: Click "First Available" Button (Recommended, this way you can see all available times) or select your individual preference
Step 9: Click "Begin the Search Now"
Step 10: Select your desired Appointment Time from the availability list
Step 11: Select "Accept or Decline" on the Policy Statement
Step 12: Select Email Reminder or No Preference (This is for confirmation)
Step 13: Your Finished, look for an email confirmation